Seeking to improve its customer service satisfaction, Mediacom is beginning a program to remodel its customer service centers to improve the customer experience. The first center to receive the facelift is in Waterloo, Iowa.
For more on Mediacom's plans and statistics about its struggles to overcome a reputation for poor customer service, CLICK HERE to read an article at Fierce Cable
Leave a Reply.
Broadband Bytes News
Presented by the Community Broadband Action Network and curated by Curtis Dean.