Seeking to improve its customer service satisfaction, Mediacom is beginning a program to remodel its customer service centers to improve the customer experience. The first center to receive the facelift is in Waterloo, Iowa.
For more on Mediacom's plans and statistics about its struggles to overcome a reputation for poor customer service, CLICK HERE to read an article at Fierce Cable
Broadband Bytes News
Curated by Curtis Dean, SmartSource Consulting
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