Broadband Bytes
  • News
  • About
  • News
  • About

Consumer Reports Ranks Iowa Incumbents Low

8/15/2018

0 Comments

 
Consumer Reports has released the results of its 2018 survey on satisfaction with telecommunications companies. And incumbent providers in Iowa are all at the back of the pack.
When it comes to cable TV companies, Mediacom came in last out of 25 providers with a customer satisfaction rating of 57/100. And according to CR, this is not .unusual
Joining Spectrum and Optimum at the bottom of the ratings were CenturyLink, SuddenLink Communications, Atlantic Broadband, Frontier Communications, and Mediacom, a perennial last-place finisher. (emphasis added)
The news was a bit better for Mediacom in the ratings for internet providers...but not by much.  In fact, all of the large incumbent ISP's with a presence in Iowa fell toward the bottom of the rankings.
  • Windstream   56   32nd (out of 33)
  • Frontier           59   30th
  • CenturyLink   60   29th
  • Mediacom      61    28th
At the top of the Consumer Reports ratings for internet service providers?  SURPRISE...the nation's largest municipal provider!
Top-rated EPB, a municipal broadband service run as a public utility in Chattanooga, Tenn., was one of the few bright spots for internet service. It was the only company to receive a top mark for value. It also got top marks for speed and reliability.

​Of course Iowa has a sizeable quantity of municipal providers, but none are large enough to s
​show up in the CR rankings.
0 Comments



Leave a Reply.

    Picture
    Picture
    Picture
    CBAN YouTube

    Broadband Bytes News

    Presented by the Community Broadband Action Network and curated by Curtis Dean.

    Archives

    March 2023
    February 2023
    January 2023
    November 2022
    October 2022
    September 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    September 2019
    August 2019
    July 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016

    RSS Feed

    Categories

    All
    ALLO
    Broadband
    CenturyLink
    Conduit
    Construction
    Dubuque
    Education
    FCC
    Feasibility Study
    Feedback
    Fiber
    Fiberhood
    Fort Morgan
    FTTP
    Grassroots
    IAMU
    Indianola
    Lawsuit
    Mediacom
    Meeting
    Municipal Broadband
    NCTC
    NMPP
    OTT
    Petition
    Provider
    SCTE
    Skinny Bundle
    Training
    Vinton
    VMVPD
    West Des Moines

Broadband Bytes is presented by the Community Broadband Action Network


Telephone

515-650-0251

Email

curtis@smartsourceconsulting.com